Website Terms & Conditions

Updated: 2-15-26

Return and Refund Policy

Digital products : No refunds will be issued for digital products.We recommend contacting us if you have any questions before you purchase or for assistance if you experience any issues receiving or downloading our products.

Physical Products : We will only replace items if they are defective or damaged.

If you need to request a refund, send us an email at adam@cheflifemedia.com , or mail us: Chef Life Media LLC 65 Merrimon Ave. #1153 Asheville NC 28801

Gifts: If the item you received were marked as a “Gift” when purchased and shipped directly to you, you would receive a gift receipt for the value of your return.

Once the returned item is received, a gift certificate will be emailed to you. If the item was not marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

Shipping: To return your product, you should mail your product to Chef Life Media LLC, 65 Merrimon Ave. #1153, Asheville, NC 28801. You will be responsible for shipping and payment fees for returning your item. Shipping costs and payment fees are non-refundable. If you receive a refund, the cost of return shipping and any payment fees incurred when purchasing your item will be excluded from your refund.

Online Training Programs : Your satisfaction with your program is important to us. While we don’t offer refunds for purchases, certain programs will offer up to, but no more than, a 7-day 100% money-back guarantee for the program purchased. We know how much of a game-changer this approach, tools, and program can be for you if you do the work, so if you:

(1) follow the money-back guarantee rules spelled out on that program sales page,

(2) send an email to request your money back to adam@cheflifemedia.com , and

(3) submit all your completed assignments as outlined on the sales page, you’ll be issued a refund. After the guarantee period, no refunds will be issued, and full payment or all installment payments are still required and will be collected.

Coaching & Consulting : No refunds on Coaching and Consulting have already taken place because once we spend time with you, we can’t get it back. We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work.

Refunds may be possible on multi-session coaching packages paid in full, with a 72-hour notice before the next session.

If you are not completely satisfied with your investment and are on a payment plan, you may request we stop collecting on future payments.

You authorize : Chef Life Media LLC dba Chef Life Radio, Chef Life Coaching, The Chef Life Brigade, The StaffApp, BanquetOS, AlaCarteOS, LaunchOS, and VivWell to process your payment upon providing a deposit or full program payment. Upon approval of your application, you are responsible for the full cost of fees for the program.

No refunds will be issued if you are accepted into the program, and all installments must be paid promptly.

If you’re more than 5 minutes late for a scheduled appointment, I am under no obligation to extend the session time, and in the event you are 10 minutes late, I’ll cancel the appointment, and you will still be charged for the session.’

Lapsed Services : We understand life happens and circumstances may prevent you from starting or completing your coaching within an appropriate timeline.

However, if you pay for coaching services and fail to start or have your initial session within six (6) months of your initial payment, you forfeit any charges received, and no refunds will be issued.

Attempts will be made to provide you with a comparable service through a digital product or online program within one (1) year of your initial payment; however, 1:1 coaching services are not guaranteed as coaching program offerings and pricing may have changed since your initial payment.

After one (1) year from your initial fee, you must contract for new and existing coaching services.

A Note on Payment Plans : If you invest with us using a multi-pay or payment plan and decide to stay in the program, you are responsible for completing your monthly expenses.

If your credit card lapses, we will reach out to you and give you a seven (7) day grace period to send us your new information. If you cannot bring your account into good standing within seven days, we will reluctantly turn your details to my friendly collections agency.

Your unpaid balance will incur a 6% interest rate during the collections process until paid in full. Program access will be suspended if you do not update your information during that grace period

Contact usI: f you have any questions about our Returns and Refunds policy, please get in touch with us:

By email: adam@cheflifemedia.com US Mail: Chef Life Media LLC 65 Merrimon Ave. #1153 Asheville NC 28801

Terms of Service

By using this website thecheflifebrigade.com (“Website”), You are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions(Terms), Privacy Policy and any disclaimer notice and any or all Agreements on the Chef Life Media websites and services that link to these Terms, “Customer”, “You”, “User,” and “Your” refers to you, the person accessing this Website and exploiting Our Services/Products and therefore accepting the Company’s terms and conditions and, “User Account” or “Account” shall mean the online account maintained by the User at the Website to avail of the Services the “Company”, “Our”, “We” and “Us”, refers to Our Company, Chef Life Media LLC dba Chef Life Radio, Chef Life Coaching, The Chef Life Brigade, The StaffApp, BanquetOS, AlaCarteOS, LaunchOS, and VivWell. “Party” or “Parties” refers to both the Customer/User and Ourselves or the Customer or Ourselves. “Product” refers to a unique product provided by our Company as a result of Our commitment and services (“Services”) Any use or access by anyone under the age of 16 is prohibited unless permitted by the laws of Your country of residence, and certain regions and/or Products may have additional requirements and/or restrictions. All rights not expressly granted to You under these Terms are reserved to the Company.

SERVICES/PRODUCT(S) : The Website allows You to purchase an online course (Product) for a fee. At our sole discretion, we may engage third-party service providers occasionally to provide certain services. Each such purchase is intended to be used only by one person unless specified otherwise under the Product’s details. You are not allowed to share Your purchase and/or provide access to such purchase to a third party. Please acknowledge that the Products we offer you for a fee paid through Our Website constitute Our intellectual property and may not be exploited in any way prohibited by these Terms.

LICENSE : Subject to these Terms and Our policies, We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use Our Services/Products. You may use Our Product(s) only for Your personal, non-commercial use unless You obtain Our written permission to use the Product(s) otherwise. You also agree that You will access and/or use only one User Account unless expressly permitted by Us, and You will not share access to Your User Account or access information for Your Account with any third party. Using our Services/Product(s) does not give you the ownership of or any intellectual property rights in Our Services or the Product(s) you access for a fee paid through Our Website.

PRIVACY : We are committed to protecting Your privacy. We will only use information collected from individual Customers, particularly email addresses, to facilitate and deliver orders as part of Our commitment to providing the Services Our Customers have paid for.Moreover, as We endeavor to offer you better products/services, We will also use your emails to promote Our other products/services. You can opt-out anytime by pressing the unsubscribe button, which can be found in every email we send. We will constantly review Our systems and data to ensure the best possible service to Our Customers.

SUPPORT : We will provide Customer support services to Our registered Users via electronic mail, physical mail, SMS or via phone. If You experience any difficulties using Our Product, please notify us using the following email: adam@cheflifemedia.com with the subject line “Support.” However, we will not be liable or in any way responsible for your own technical issues, internet speed, and other matters related to your access/device/location, and we reserve the right to determine whether such difficulty exists solely on our site.

DISCLAIMER : The information on this Website is provided on an “AS IS” basis. To the fullest extent permitted by law, this Company:

(i) excludes all representations and warranties relating to this Website and its content or which is or may be provided by any affiliates or any other third party, including about any inaccuracies or omissions in this Website and/or the Company’s Products;(ii) excludes all liability for damages arising from or in connection with Your use of this Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal Product of things, or You have advised this Company of the possibility of such potential loss), damage caused to Your computer, computer software, systems, and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE PRODUCT(S) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE THE INTENDED PURPOSES,(B) THE PRODUCTS WILL NOT EXPERIENCE OUTAGES OR OTHERWISE BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE,(C) THAT DEFECTS ON THE PRODUCTS WILL BE CORRECTED. YOU ASSUME ALL RISK OF PERSONAL INJURY, INCLUDING DEATH AND DAMAGE TO PERSONAL PROPERTY, SUSTAINED FROM THE USE OF THE PRODUCT(S).

FEES : Purchasing a Product:We offer paid Product(s) for a fee.

You are responsible for paying all fees charged by Us and applicable taxes promptly with a payment mechanism associated with the applicable paid Product(s). When you make a purchase, you agree not to use an invalid or unauthorized payment method.

We reserve the right to disable access to any Product for which we have not received adequate payment. Unless otherwise stated, all fees are quoted in U.S. Dollars.

You are solely responsible for any sales, value-added, withholding, or similar taxes that apply to Your purchase, whether domestic or foreign.You can purchase Our Product(s) via credit card: If you choose to pay by credit card, you authorize us to charge your credit card or bank account for an amount of the Product’s applicable fee.

By purchasing any Product through Our Website, you hereby consent and agree to abide by such third-party Internet payment service providers’ customer terms and conditions and privacy policies and understand that we have no control whatsoever over such customer terms and conditions and privacy policies.

If You DO NOT AGREE with such third-party Internet payment service providers’ customer terms and conditions or privacy policies, DO NOT PURCHASE ANY PRODUCT.Your sole responsibility is to find, read, and understand any third-party policies.

CUSTOMER RESTRICTIONS

• As a Customer, you agree not to Circumvent, disable, or otherwise interfere with security-related features of the Website.
• Disparage, tarnish, or otherwise harm, in Our opinion, the Website and/or the Service.
• Use the Product in a manner inconsistent with any applicable laws or regulations. Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service.
• You will not share access to Our Product with a third party (unless otherwise permitted by us separately in writing); you will not lease, sell, grant, or otherwise exploit Our Product(s) in a way prohibited by these Terms.
• Attempt to bypass any measures of the Website designed to prevent or restrict access to the Service or any portion of the Website.

USER CONTENT AND CONDUCT : In case Our Services enable you to share your content (“User Content”), you retain all intellectual property rights and are responsible for the User Content you create and share. However, by submitting User Content, you grant other Users and Company the right to share Your User Content via any social media platform.As a user of the Site, you agree not to post any Prohibited Content:

• Profane language or content.
• Content that promotes, fosters, or perpetuates discrimination based on race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or another protected status under applicable law.
• Inappropriate sexual content or links to inappropriate sexual content, nudity, or obscene.
• Conduct or encouragement of illegal activity.
• Private and confidential information.
• Content that violates the legal ownership interest of any other party.

INTELLECTUAL PROPERTY OF OUR COMPANY : Unless otherwise indicated, this Website is Our proprietary property and all source code, databases, functionality, software, Website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by Us or licensed to Us and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in various jurisdictions including EU and US, international copyright laws, and international conventions.

TERM AND TERMINATION : The Company may terminate your access to all or any part of the Website, Services, and/or Product(s) at any time, with or without cause, with or without notice, effective immediately. You can stop using our Services at any time. You may delete your User Account by Website features or notify Us at adam@cheflifemedia.com you decide to delete Your User Account, We will delete Your data, although this may not occur immediately.

INDEMNITY : You agree to indemnify, defend and hold harmless Company and its affiliates, their respective licensors and Service Providers, and all officers, directors, owners, agents, or licensors of any of the foregoing (collectively, the “Indemnified Parties”) from and against any losses, damages, liabilities, and costs, including reasonable Attorney’ fees, sustained by any of the Indemnified Parties in connection with any claim arising out of Your use of Our Website or Product(s), or any breach by You f these Terms. Under no circumstances shall We be liable for any amount exceeding the fee paid for the Services/Product(s) ordered.

CHANGES TO THESE TERMS : We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by Us. For any material changes to the Terms, we will take reasonable steps to notify you via a banner on the website, email notification, another method, or a combination of methods. In all cases, your continued use of the Services/Products after the publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

SEVERABILITY : If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we will relinquish any rights that we may have following these Terms or grant by law.

APPLICABLE LAW AND JURISDICTION : These Terms and Conditions are governed by the laws of the US, and the parties submit to the jurisdiction of the Court of US, North Carolina, regardless of conflicts of law rules. Asheville Courts are competent to hear appeals from them.

ENTIRE AGREEMENT : The Terms constitute the sole and entire agreement between You and Us regarding this Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services/Product(s)/Website.

CONTACTING US : For questions or clarifications regarding Our Terms and/or any other matters related to Our Services/Products, don’t hesitate to get in touch with us at adam@cheflifemedia.com . Our mailing address is: Adam M Lamb c/o Chef Life Media LLC65 Merrimon Ave. Suite 1153, Asheville, NC, US 28801

DMCA Rights : As required by law, We will respond to all claims of intellectual property infringement. We will promptly investigate notices of alleged infringement and will take appropriate actions required under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”) and other applicable intellectual property laws.

According to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider’s Designated Agent. Notification must be submitted to the following Designated Agent for these sites: Adam M Lamb c/o Chef Life Media LLC, 65 Merrimon Ave. Suite 1153, Asheville, NC, US 28801 | adam@cheflifemedia.com

Changes : From time to time, we may update this Privacy Policy. If we make any material change, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes any previous Privacy Policies.

Stay Tall & Frosty and Lead from Your Heart

Chef Adam M Lamb

adam@cheflifemedia.com | 828-688-0080